Company Philosophy and History

ProvenExpert: (4.94) Very Good

Customer service: (4.91) Very Good

Price/Performance: (4.79) Very Good

The My-Waterfilter Philosophy

A company thrives on its employees – of that we are convinced. It is therefore particularly important to us to foster a corporate culture characterized by trust, appreciation, and mutual respect. We want our employees to enjoy their work and to be a long-term part of our company. That's why our employees and partners are given the opportunity to shape their own year and decide when and how much they want to work. The majority of our revenue flows directly to the installers, and at the end of the year, large portions of the profits flow directly back to our partners and employees. Our company should consist of happy and satisfied customers, employees, and partners who view our company as their own.

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General Terms and Conditions (GTC) 1. Scope The following General Terms and Conditions (GTC), in the version available and valid at the time of accessing the website or ordering goods, apply to the use of this website and the business relationships between "Blue Nature Services GmbH", Grabenstrasse 5B, 6340 Baar, (hereinafter referred to as Blue Nature Services) and its customers. A customer is defined as any natural or legal person who maintains business relations with Blue Nature Services. The GTC, the delivery and payment terms, and the data protection provisions may be subject to adjustments from time to time. Blue Nature Services requests that these provisions be read carefully during each visit to the website and each order of goods. Unless expressly agreed otherwise in writing, these GTC shall apply exclusively. Conflicting, supplementary, or divergent conditions from these GTC require the express written confirmation of Blue Nature Services to be valid. By using this website or placing an order, the customer fully accepts these GTC, including the delivery and payment terms. Should individual provisions of these GTC prove to be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. 2. Information on the website The Blue Nature Services website contains information on topics related to crisis preparedness, emergency survival at home, in the city, and in nature, nutrition, particularly in the form of long-term food, as well as products and services related to these topics. All information on www.Mein-Wasserfilter.com (product descriptions, illustrations, films, dimensions, weights, specifications, and other details) are to be understood as approximations only and do not constitute an assurance of properties or guarantees, unless explicitly stated otherwise. Blue Nature Services strives to provide all information and data on this website correctly, completely, up-to-date, and clearly, but Blue Nature Services cannot guarantee this, either explicitly or implicitly. Despite all care, information may at times not be up-to-date or may be inaccurate. Blue Nature Services reserves the right to make changes or additions to the information provided, as well as prices and the product range, at any time and without prior notice. All offers on this website are subject to change and are not to be understood as binding offers. Blue Nature Services cannot guarantee that the listed products are available at the time of order. Therefore, all information regarding availability and delivery times is without guarantee and may change at any time and without notice. You are solely responsible for seeking medical advice from a doctor as to whether and to what extent you can use the information and offers found on our websites. You use all information at your own risk. 3. Prices Unless expressly stated otherwise, the prices quoted by Blue Nature Services include the statutory value-added tax. Prices are stated in Euros. Any shipping costs will, unless otherwise specified, be charged additionally and must be paid by the customer. Shipping costs are shown separately and are based on the current rates of DHL. All changes, errors, and misprints are reserved; in particular, Blue Nature Services may make price and other changes at any time and without prior notice. Consulting and support services are not included in the sales prices. 4. Conclusion of contract The offers on this website represent a non-binding invitation to the customer to order products and/or services from Blue Nature Services. An order can be placed via the electronic order process in the online shop, by phone, fax, email, or letter. By placing an order, the customer submits a legally binding offer to conclude a contract. Blue Nature Services then usually sends an (automatic) "order confirmation" by email, which merely documents that the customer's offer has been received by Blue Nature Services. A contract is not yet concluded at this point. Orders placed are binding for the customer. Unless explicitly acknowledged otherwise, there is no right of return or withdrawal for the customer. The contract is only concluded upon acceptance by Blue Nature Services or (implicitly) by dispatching the ordered goods. Orders will only be delivered after full payment has been received (exception: delivery against invoice) and if the goods are available. If, after the conclusion of the contract, it turns out that the ordered goods cannot be delivered or cannot be delivered in full, Mein-Wasserfilter is entitled to withdraw from the entire contract or a part of the contract. If the customer's payment has already been received by Blue Nature Services, the payment will be refunded to the customer in full or proportionally. If no payment has yet been made, the customer will be released from the payment obligation. Blue Nature Services is not obliged to provide a replacement delivery in the event of a contract termination. 5. Payment options and retention of title The customer has the payment options indicated in the ordering process available to them. Blue Nature Services reserves the right to exclude customers from individual payment options or to insist on prepayment without stating reasons. Blue Nature Services may charge default interest of 5% per year and a reminder fee of Euro 20.- per reminder in case of late payment by the customer. The customer expressly acknowledges the costs for collection and default damages charged by Blue Nature Services. The products delivered to the customer remain the property of Blue Nature Services until full payment has been received. Blue Nature Services reserves the right to withhold further deliveries or to refuse them entirely in case of non-acceptance of ordered goods or late payment. In such cases, the customer agrees to compensate Blue Nature Services for the damage caused thereby. The customer will only choose the "Payment by invoice" option if they are willing and able to correctly adhere to the payment deadline specified on the invoice and to pay the invoice amount in full. Otherwise, the customer will choose the "Credit card", "Prepayment", or "PayPal" payment option. If the customer chooses the "Payment by invoice" option and does not pay the invoice, the customer expressly accepts the accusation of deliberately causing damage to Blue Nature Services with all the resulting legal consequences and costs. 6. Delivery, inspection obligation, notice of defects, and returns Deliveries are usually sent by post or courier service to the address specified by the customer in the order. Invoicing is done by email or by post. The benefit and risk pass to the customer upon dispatch, as far as legally permissible. If the delivery is undeliverable or the customer refuses to accept the delivery, Blue Nature Services may withdraw from the contract and charge for the costs incurred. The customer is obliged to inspect the delivered goods immediately upon receipt of the delivery and to notify Blue Nature Services immediately in writing by letter or email of any defects for which Blue Nature Services is liable. Returns to Blue Nature Services are at the expense and risk of the customer. The customer must send the goods in their original packaging, complete with all accessories, and together with the delivery note and a detailed description of the defects to the return address provided by Blue Nature Services (in the imprint). If, upon inspection by Blue Nature Services, it is found that the goods have no detectable defects or that these are not covered by the manufacturer's warranty, Blue Nature Services may charge the customer for the costs, the return, or any disposal. 7. Warranty Blue Nature Services strives to deliver goods of impeccable quality. Warranty claims expire one year after delivery of the goods. The limitation period begins with the delivery of the goods. Unless otherwise agreed in writing, the statutory provisions on the beginning, suspension, interruption, and re-commencement of limitation periods remain unaffected. It is at the discretion of Blue Nature Services to provide warranty by equivalent replacement or by refunding the purchase price. Further claims are excluded. Normal wear and tear, as well as the consequences of improper handling or damage by the customer or third parties, and defects due to external circumstances, are not covered by the warranty. The warranty for consumables and wear parts is also excluded. Blue Nature Services cannot provide assurances or guarantees for the timeliness, completeness, and correctness of the data, nor for the constant or undisturbed availability of the website, its functionalities, integrated hyperlinks, and other content. In particular, it is neither assured nor guaranteed that the use of the website will not infringe the rights of third parties not owned by Blue Nature Services.

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